FAQ

We thought we may answer the most common questions we found our clients have. Didn't find what you were looking for? Please, do not hesitate to contact us.

The AR4vision system currently operates exclusively on the Windows 10 operating system. This is due to the fact that this operating system is available on glasses (Microsoft Hololens) that support our system. There are plans to extend the availability of the system in the near future.
The AR4vision system currently operates exclusively on the Windows 10 operating system. This is due to the fact that this operating system is available on glasses (Microsoft Hololens) that support our system. We recommend upgrading the operating system to version 10.
If the tablet works on the Windows 10 operating system, it is possible to use our desktop application on this device. In the near future, we plan to expand the system's availability.
The AR4vision system currently works exclusively on Microsoft Hololens glasses. We plan to expand our offer with solutions available for other platforms (Vuzix, Magic Leap, Mira Prism) as soon as they will be available in stable commercial versions.
Yes, it is possible to purchase additional licenses for the glasses application to every desktop application.
The AR4vision system operates based on our servers (located in Poland and Canada), however, we anticipate the possibility of an implementation installation based on client's servers.
No, the connection can take place in different networks and in different locations. It only requires system configuration in the settings, including IP. Details are included in the user's manual.
The AR4vision system gives us the opportunity to stream the video, but in addition we also have the option of "freezing" the image on which you can work afterwards.
For efficient operation of the system you need an internet connection with a speed of min. 5 MBit/s.
Yes, there is such a possibility. To do this, use the CTRL key at the desktop application and then move the mouse cursor in the direction in which the employee should move. An employee using glasses will see directional arrows.

Arrows, as well as other marked objects, are removed by pressing the Backspace key. By pressing the Delete key we delete all the arrows drawn so far.

Yes, it requires the purchase of an additional desktop license for a second computer.